FAQs
How long does it take to receive my order?
Orders require 1 business day for processing and typically take 4–5 business days for shipping. The estimated delivery time is 5–6 business days in total, depending on your location and carrier performance.
How much does shipping cost?
Do you ship outside the United States or to P.O. Boxes?
How can I track my order after it ships?
What payment methods do you accept?
Do I need a PayPal account to make a payment?
Is my payment information secure when I place an order?
When am I eligible for a refund?
How long does it take to receive my refund?
How long do I have to return an item?
Who is responsible for return shipping costs?
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to an error on our part. Original shipping fees are non-refundable.
Address: 3283 Hutton Dr, Beverly Hills, CA 90210, United States
Email: support@pelikos.com
Support Hours: 9:00 AM – 5:00 PM (EST), Monday – Friday
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